Friday, September 6, 2019

Holy Shrines in Khairpur Essay Example for Free

Holy Shrines in Khairpur Essay Holy Shrines in Khairpur Posted on January 11, 2012 [pic] Khairpur is the twelfth largest city in the province of Sindh in southeast Pakistan. It was founded in 1783 by Mir Sohrab Khan, who established the Khairpur branch of the Talpur clan. Khairpur Sindh is known as the Gateway of Islam, Baab ul Islam,   Muhammad Bin Qasim’s conquest of Sindh laid the Foundation of Islam in the sub continent as Sindhs name suggests the Gateway of Islam, many religious saints and Sufi’s were from Sindh and are laid there, Devotees from all over Pakistan and the Subcontinent visit these Shrines each year, following are some other famous shrines in other parts of Sindh, houses the Shrine of   Sachal Sarmast (1739–1829) who was a Sufi poet from Sindh during the Kalhora era. He was born in daraza near Ranipur, Sindh. His real name was Abdul Wahab and â€Å"Sachal† was his nickname. [pic]Khairpur has very important Historical significance; there are many historical places like Faiz Mahal, Bali House, Lal Bungalow, Shesh Mahal at Kot Diji. Besides these historical places, there are some of the world famous archaeological sites in the district of Khairpur. One such site is the site of Kot Diji and opposite to it is the giant citadel at the top of the hill beside National Highway. Khairpur district is divided into eight Tehsils. †¢ Khairpur †¢ Nara †¢ Kot Diji †¢ Sobho Dero †¢ Kingri †¢ Faiz Ganj †¢ Gambat †¢ Mirwah [pic]Khairpur is famous for harvesting Dates as well, these Dates are distributed throughout Pakistan, Khairpur has a hot weather, fruits harvested here are usually juicy, sweet and supple because of khairpur’s hot weather and no humidity, the hot weather of Khairpur is suitable for the harvesting of cash crops like wheat and cotton, Khairour is irrigated through river Indus. Shrine of Sachal Sarmast: [pic] The Famous Sufi poet from the Kalhora era Sachal Sarmast was born in Daraza, Sindh near Ranipur, Sachal Sarmast meant truthful and mystic in Sindhi, His real name was Abdul Wahab, He is regarded as poet of seven languages (shair-e-haft zaban),  Sachal Sarmast was famous for his poetical works in Arabic, Sindhi, Saraiki, Punjabi, Urdu, Persian and Balochi to address the wider audience in these languages. He spread the message of love for humanity through poetry. Sachal Sarmasts poems are sung by local singers in Sindhi and Urdu, His Shrine is in Daraza near Ranipur that is visited by thousands of Devotees from the whole Pakistan and different parts of the Sub-continent as well.

Thursday, September 5, 2019

What Is Effective Business Communication Commerce Essay

What Is Effective Business Communication Commerce Essay It is hard to imagine a world without communication. From humans to ants, communication is vital for functioning. Hence its importance in business cannot be undermined. According to Murphy et al it is the life blood of any business (Murphy et al, 2009). Without communication it is very difficult to get your point across or to make a difference. To some the skills of communication come naturally while to others it needs a lot of practice and learning. Luckily effective communication techniques can be mastered if one puts his mind to it. Communication has many realms to it. Though ancient communication gave more importance to written and oral, now days, along with that, non-verbal communication has also gained precedence. With the advent of new technologies frequently, the means to communicate is constantly evolving. This makes it essential to keep up with the pace of change. In todays volatile and highly dynamic work atmosphere to have good communication skill is important to survive and climb the ladder of success. It is essential to understand business communication and its practices thoroughly before venturing on to actual practice. Stages of Communication Effective communication can be divided into a few distinctive stages. These stages are not absolute and can change from one situation to another. Every communication starts with an idea that forms inside the sender. The sender then converts this into a communicable message. This can be either oral or written. This is encoding. The sender then picks a communication channel to deliver the message. The channel used depends on various factors like what is the location of the receiver, is there a requirement for a permanent record or is it casual, what is the size of the audience, how soon should the message reach the receiver, how complex is the message etc (Krizan et al, 2008). The receiver at the other end received the communication. This process can be referred to as decoding. Here listening skills and comprehension plays a very important role. If the communication is unclear it is the duty of the receiver to ask the necessary questions and clarify it. If a response is expected from the receiver by way of a reply or action, the receiver has to carry that out. The sender can explicitly ask for a response if necessary. The response is as important as the initial communication. The message send by the sender and the response of the receiver depends not only on the words and medium used but also on the non-verbal aspects of the process. Verbal Vs Non-Verbal Communication Business communication can be broadly divided in to two verbal and non-verbal. Both forms are highly important to make the communication effective. The way these two are handled could make or break relationships. Non-verbal communication generally refers to eye contact, facial expressions and elements, posture, gestures and tone of voice (Stuart et al, 2007). It can also be stretched to include etiquette. Though many times difficult to understand, non-verbal communication is considered to be of great importance in communication and most times it is given more credence than verbal communication. If the person is saying one thing and his expression and body language another, it is most likely that people will go with the non-verbal aspect of the conversation. This is a very common fact and need to be considered and understood while communicating. Again with non-verbal communication, culture plays an important role. What is considered a gesture of goodwill or an acceptable habit in one country may be considered offensive in another. For example chewing gum in public is considered to be rude by the Dutch while it is a common practice of the Americans. Similarly when Westerners consider staying silent during a meeting as rude and a sign of being ignorant, the Japanese consider it a sign of success and respect (Guffey et al, 2010). Indian and Middle Eastern cultures consider the left hand as unclean where as in Europe and USA this is not the case. The list of cultural differences in non-verbal communication is quite long. It is quite impossible to learn them all. What a successful businessman usually does is to read up and understand these differences before a meeting or a trip to a country outside his own. The importance given to non-verbal communication does not make verbal communication any less important. In a highly technologically savvy world a lot of the communication takes place just verbally through letters, faxes, emails and chats. Hence having a good vocabulary and the good sense to use it properly is very essential. Similarly, cultural differences creep in for verbal communication as well. For example, the Americans generally tend to keep their business letters short and to the point and do not favor the use of poetic language, where as the French use a certain extend of poetic language even in their formal letters (Chaney and Martin, 2007). These differences exist from country to country not only in the style of communication but also in formats of letters, emails and other forms of written communication. A clear understanding of these differences will make it easier to infer the written communication more clearly and accurately. In case of oral communication it is highly a ppreciated by people from other cultures if the person is able to at least greet in their local language. While dealing with other cultures it always helps to speak in short and clear phrases and check back with the person with regard to the level of understanding. But any sort of communications effectiveness also depends on the medium used. Communication Medium Just like words and gestures, the medium used for communication plays an important role in the whole process of making it effective. Before selecting a medium for communication it is essential to figure out the importance of the communication and the extent of its reach. A message that has to go to the whole organization cannot be communicated by a face to face discussion. It needs to be done either by means of a group email or memo or though public address. It is also essential to have a mental picture of the reaction of the receiver from the communication. Some things that are sensitive in nature may need to be communicated by a one on one meeting and not through an email. To communicate to the masses, companies generally rely on advertisements. The medium used can be the new papers, television and radio, door to door, billboards or even flyers. This has to be done after a lot of planning and study or else there is very chance the advertisement will not appeal to the public. It is essential to make sure that it does not contain any material that may be offensive to one class of people or which may be considered immoral in one country. The person carrying the message is also of key importance in mass communication. For example, Madonnas hit number Like a Prayer was used by Pepsi in its commercials which aired during family oriented programs. But when the real video, which was highly graphic came out, Pepsi was threatened with boycott and hence had to yank the commercial (Forbes, 2007). Communication Gone South When there is a discussion about effective communication it is also important to get an inkling about things that has not gone so well due to wrongful communication in the business world. When Nardelli took over as CEO of Home Depot, there was almost immediate demoralization of the employees and which in turn led to consumer dissatisfaction and complaints. This was all caused by his communication style which was commanding and which was not acceptable to the new breed of people. He also managed to infuriate the shareholders with his arrogance (Bloomberg Businessweek, 2007). This is a classic example of poor communication skills causing negativity in the business. An American ad company took down a large billboard which was found offensive by African-Americans due to the message in it (Bloomberg Buisinessweek, 2011). These are just two examples of the effect of bad communication. There are many more that have led to people losing jobs, companies losing market share, employee unrest an d even companies going out of business. It can thus be said that effective communication is the essence of every businesss success. There is a great need to have the skills to communicate successfully and if such a skill is not inherent, it is essential to acquire it. This can be done by having a clear understanding of the steps involved, the medium used and learning to used words and expressions in a very controlled and thoughtful manner. Conquering the business world is much easier with effective communication. Resources Chaney Lillian H and Martin Jeanette S. (2007), Intercultural Business Communication, Pearson Prentice Hall. Guffey Mary Ellen, Rogin Patricia and Rhodes Kathleen (2010), Business Communication Process and Product, Nelson Educations Ltd. Krizan A. C., Merrier Patricia, Logan Joyce P. and Williams Karen Schneiter (2008), Business Communication, Thomson South-Western. Murphy Herta A, Hildebrandt Herbert W and Thomas Jane P (2009), Effective Business Communication Seventh Edition, Tata Mcgraw-Hill. Nussbaum Bruce (2007), Lesson from Home Depots Bob Nardelli Why Command and Control is so Bad, Bloomberg Businessweek, 4th January 2007, Available at http://www.businessweek.com/innovate/NussbaumOnDesign/archives/2007/01/lessons_from_home_depots_bob_nardelliwhy_command_and_control_is_so_bad.html Salazar Christian (2011), Ad Company Pulls NYC Anti-abortion Billboard, Bloomberg Buisnessweek, 25th February 2011, Available at http://www.businessweek.com/ap/financialnews/D9LJK5T01.htm Stuart Bonnye E, Sarow Marilyn S. and Stuart Lawrence (2007), Integrated Business Communication in a Global Market Place, John Wiley Sons Ltd. Trout Jack (2007), Celibrity Endoresements Gone Bad, Forbes, 13th September 2007, Available at http://www.forbes.com/2007/09/12/jack-trout-marketing-celebs-oped-cx_jt_0913trout_slide_19.html

Wednesday, September 4, 2019

CRM in the telecom industry

CRM in the telecom industry Ch 6: (Discussion ) Conclusion ( future recommendations) Leading companies with competitive advantage find their success by listening to customers in order to understand their needs and in turn, offering the best solution/product possible. This is essentially customer service, and this is what differentiates companies in the marketplace. Customer relationship management systems capture customer activity and offer business a process whereby to measure and manage customer interaction. Social media encourages participation in an open community environment where users can share information and make comments in a two way conversation that connects people, sites and resources. Combining Customer relationship management systems and social media will give businesses an opportunity to partake in real customer interaction and help them to improve their product and services from feedback posted on social media. Telecommunication pays a significant role in connecting friends and family and is a major customer oriented business, so it is important for the telecom industry to engage customers by using social media within its customer relationship management system. The main objective of this thesis was to find the level of awareness of social media in mobile phone users in Pakistan and to emphasize how social media can be used to the benefit or detriment of companies. Second objective of this thesis was to find the problem faced by the current implementation of CRM in telecom industry and what are the basic actions taken by the organization to resolve these problems but on the other hand customer experience is changed by the social media revolution and they are becoming more interactive with companies therefore it is important to find what telecom industry in Pakistan is doing to capture this rich customer experience using social media. After studying the literature, a series of problems were identified specific to CRM in the telecom industry, such as dirty data problems, adaptation by end user and security and fraud. Beside these, CRM experts also emphasize the use of social media in CRM and depict it as CRM 2.0. Hence, the challenge was to highlight the importance of social media with respect to the telecom industry and to analyze CRM 2.0 with respect to problems faced by the current CRM. To achieve this task, a survey was conducted to find the awareness of social media and the customer satisfaction level in the mobile phone consumer in Pakistan. Interviews were also conducted to find what telecom companies were doing to resolve the problem of CRM and their views about the CRM 2.0. The subsequent section will summarize the life-cycle of this research. This study began with research questions regarding the new concept of CRM, which as yet has not been introduced into business, and of which there is no existing example. The first question was to find the benefits of CRM 2.0 for the telecom industry. However, after studying literature and analyzing the main component of CRM 2.0 which is social media, the study had to slightly adjust its research question to finding awareness of social media in the consumers of the telecom industry in Pakistan along with customer satisfaction. This social media allows consumers to generate content which has revolutionized all previous concepts of business and consumer interaction. Therefore it was necessary to adjust research question and come up with question which will enrich the context of this research and provide additional benefits, which proves that consumers in Pakistan are also aware to social media. Therefore the new question is to find awareness to social media among the consumers and to find relationship between the social media and customer satisfaction. In the previous section, findings of the literature review were analyzed, and the survey and interviews mapped to find a suitable answer. The findings of the consumer survey revealed that 92.5% of the responding population was fully aware of social media and using it in their daily lives. This result is again tested by using binomial test to confirm our hypothesis. The result of the test illustrates that 74% of the population are aware of 4 or more types of social media. Both results show that there is very high level of awareness of social media in the population of Pakistan. To discover the relationship between social media and customer satisfaction, the Pearson product Moment correlation was used for calculation; with the result that a positive correlation between the social media and customer satisfaction was found. This meant that consumers could use social media against companies if their satisfaction level was low or vice-versa. The second question concerned the problem of whether in achieving quality customer data, adaptations by the end user will be solved by new CRM. After studying literature and conducting interviews, it was clear that dirty data is a persistent issue and there is a high probability of these issues occurring in the new CRM 2.0. However, companies have in-house tools which could help them to resolve this problem. This study also found that these issues occurred due to layered architecture in the enterprise system and there is a high chance that CRM 2.0 will use a different architecture and we strongly recommend that before starting the CRM 2.0 initiative organization must keep in consideration of these two issues. In the case of user adaption, frequent training is the answer to this problem and results show that the companies have developed improved mechanized methods to undertake staff training, which has helped to minimize user adaption problems. The same methods can be used for CRM 2.0. The third question on data security and fraud reduction methods was put to the companies. This research found in accordance to Gates (2007), that Web 2.0 provides a â€Å"relationship-based† and â€Å"fine-grained† technique to provide security. From interview, it was also deduced that both telecom companies have security and fraud reduction methods which are managed by a separate department. Secondly CRM provides a wide range of security techniques such as password security, profile-based access levels and audit trails. The technology mention by Gates (2007) and current method of security used in the organizations can be used in CRM 2.0. Finally, the title of this thesis is Customer in Control. The study has found that the customer is ready to start a conversation and is ready to form an online community to help companies receive better feedback about their products. However, companies are not ready to listen to the customer because they only consider social media as another marketing tool.

Summary of Pinocchio by Carlos Collodi :: essays research papers

Pinocchio by Carlos Collodi was written in 1883. The story is about a wooden marionette named Pinocchio. He spends his whole childhood wanting to become a real boy, but is misguided by troublesome schoolboys and two con artists. Through Pinocchio’s adventures, he understands how he was defiant and naà ¯ve. At the end of the story his compassion and gratefulness overcame his misguided decisions. Even though Pinocchio could distinguish right from wrong, he decided to disobey. Pinocchio chooses not to listen to Gepetto, and is faced with consequences that affected him later in the story including the times that he skips school. Pinocchio visits the marionette play, risking his life of becoming firewood and missed months of school during his trip to Playland with Lamp-wick. Pinocchio was to go back home to his fairy, the night that he ran away to Playland, but did not return. A couple months of slothful behavior ended with Pinocchio and Lampwick turned into donkeys and sold. Pinocchio does not have a very open mind and because of that he becomes trapped by con-artists. His weakness is his naà ¯ve attitude toward others. When Pinocchio is lost in the woods, he is approached by a supposedly lame fox and blind cat. They are told of Pinocchio having coins in his pocket. The fox and cat, knowing of Pinocchio’s coins pretend to be blind and lame. They ask Pinocchio to come with them to an inn, and buy them dinner. When Pinocchio wakes up, he is told by the manager that the fox and cat have gone. Pinocchio goes back into the woods and is attacked by assassins, whom are actually the fox and cat. His naivety nearly costs him his life, as he hangs on the branch of a tree. Later in the story, Pinocchio finds himself with Lamp-wick waiting for the coach to take Lamp-wick to Playland.

Tuesday, September 3, 2019

Free the Children, by Craig Kielburger Essay -- abusive child labor

Iqbal Masih was just four years old when his single mother used him as collateral on a loan between a local employer of a carpet weaving factory in Pakistan to pay for her eldest son’s wedding. For the six long years he was employed, a typical workday included at least 14 hour shifts for six days a week with only one 30 minute break. Even though Iqbal lived under terrible conditions and the relentless threats of abuse, his mother had no choice but to keep borrowing money from the employer to make ends meet at home. Employers charging high interest rates and increasing the total debt owed by a family was not out of the ordinary. Masih’s employer included fines to the original loan when he erred on the job and for the daily bowl of rice—making freedom an unattainable goal. During the six years he was â€Å"employed†, the debt increased from a mere 600 rupees ($6.06) to 13,000 rupees ($13.13). But with the aid of an organization for human rights, Masih escaped at the age of ten and was soon after enrolled in school. After his escape, he helped others break free and traveled to numerous countries as an advocate against child labor. Sadly, at the young age of 12, he was murdered under mysterious conditions, which gave way to conspiracy stories. The fact that the stories from key witnesses changed on more than one occasion did not help the truth come out. Major newspapers around the world wrote about Masih’s story, even though it was often demoted towards the end of the newspaper. It was not long before both the media and the public disregarded it. A little less than seven thousand miles away from Pakistan, however, another 12-year-old boy in Thornhill, Canada devoted Masih’s story to memory, an undertaking that signified the beginning ... ...urger. Every person begins as an average person, but somewhere down the road they realize what they are doing is not enough. As a result of this enlightenment, they walk down a different path than others and stand up for what they believe in. It is this commitment that changes this ordinary person into an extraordinary individual. They embark on adventures that are said to be hopeless and succeed in attaining it. Arising from there – a tenacious resolution to do what is morally correct – nothing is no boundary for what can be accomplished. Works Cited http://history1900s.about.com/od/1990s/a/IqbalMasih.htm Craig Kielburger, Kevin Major, Free the Children, (New York: Harper Collins, 1998), p. 10. bid. Free the Children p. 280 http://www.peaceheroes.com/CraigKielburger/craigkielburgerbio.htm#Top http://www.freethechildren.org/aboutus/history-ftc.htm

Monday, September 2, 2019

Career Plan Building Activity, Work Culture Essay

I am grateful surprise with the results of my Career Plan Building Activity; Work Culture Activity Based on my Work Culture Preferences results I am: Ethical Emphasis on fairness, promoting equal rights and justice, the chance to make a positive contribution to the society, emphasis and social and environmental responsibility. Expert Control your own work schedule and organization, high engagement-people encouraged to express opinions, innovative, creative atmosphere, and emphasis in specialist expertise Supportive Secure, stable environment defined job and expectations, no conflicting demands, focus on employee welfare, recognition and celebration of success, open communication, personal development support Work culture is the link that connects employees with organizations. A great work culture generates the foundation of its success, is the backbone of any organization. Work cultures are diverse between organizations, it is important to know how to communicate and maintain an effective communication channels. Companies differ in philosophy, culture and style, and could (Hanly, 2012) impact in how employees work with each other. â€Å"Workplace culture is derived both from the imposed organizational structure as well as from the personalities of individual employees. Workplace culture affects how people feel while at work† Understanding elements of the work place culture will help managers to create a comfortable workplace environment in which employees become more efficient and productive (Samantha Hanly, Demand Media, 2011) * What do your results tell you about how you communicate? Effective communication is critical in business; it could make the difference between success and failure. Most workplaces are the reflection of the employee’s personality and management style, is very important that management establish, distributing and reinforce the Business Values as: respect, customer satisfaction, safety and integrity, etc. Management needs to decide what is more important to the business and communicate to the employees; leading by example *What steps will you take to improve the quality of your message? †¢Identify the audience that I would like to communicate, considering job titles, background, ethnicity, culture. †¢Establish a well-defined communication channels †¢Analyze the message that I want to communicate †¢The message must be clear, direct, shortest possible, with a little sense of humor

Sunday, September 1, 2019

Children and parents Essay

A new age man is a man that a man that believes in equality and shares all household chores with is partner exactly and contributes equally as much as the women. This is different from a house husband because this is a man who has had a complete role reversal and takes on the traditional role of a house wife and stays at home full time. We cannot generalise about role relationships across society because changes in role relationships have not occurred at the same pace or to the same extent through all sectors of society. Role relationships vary according to social class and ethnicity. Home based entertainment, for example DIY give spouses’ things in common which gives them a friendlier and more loving relationship. Contraception has allowed couples to have children later and also it means that a lot of couples choose to have smaller families or no children at all. This does not apply to some religions such as Catholics who do not believe in using contraception. Women can now plan when to start their families and to have children resulting in them planning them around their careers. Feminism is an approach that fights for the equal rights of women. This is a large factor in the changing equality in the home because more women demand to be treat as their partner’s equal. It has lead to the rejection of the housewife role. There is an increase in male unemployment more men have become more involved in domestic tasks. Jane Wheelock (1990) conducted research into this topic and found that men undertook a lot more housework and childcare while unemployed. One survey showed that mothers that also worked outside home had it worse because they still spend more hours on housework a week then they do at their paid place of work. On average these women spend 62 hours a week on house hold tasks were fathers who also worked only spent 23 hours on house work. Another survey shows that some traditional gender role are still being passed down to the younger generations( 1992-93) such as girls still taking more of a part in cooking, cleaning and child care but boys are doing more things for themselves like cleaning their own rooms, making beds and washing their own clothes. Sometimes sociologists say that social class and ethnicity change role relationships. It is suggested that working class families are more male dominated (patriarchal). Evidence proves that middle class conjugal relationships are more equal than working class ones but it is also said that working class fathers are more involved in childcare. It is believed that Asian families are usually based on unfair patriarchal relationships. Westwood and Bhachu (1988) challenge this idea arguing that images of the Asian family are usually based on prejudice and prejudgement. They point out that Asian families are in fact British families and are a strong source of resistance against the racism of British society. In reality there are ethnic differences between Asian people in Britain according to religion and social class, which makes it hard to generalise about the Asian family. Henriques and Slaugher talk about the patriarchal relationships between men and women. This means that the relationship is male dominated. They talk about the two different segregated roles. Relationships between children and parents have changed over time but it has always varied between working, middle and upper class families. Throughout the nineteenth century life chances varied a lot for different classes for children. A paid employee such as a nanny would often look after higher-class children. This would often separate their children from their parents and so it would be harder for them to develop a strong bond. Working class children on the other hand, especially boys would often have to start work very young. There was a wider range of jobs for boys were available but girls would often have to work in cotton factories. The hours would be long and the pay and conditions would often be unfair. Poverty prevented parents sending their children to school and sometimes they would only send their boys but keep the girls at home to teach them how to be a good housewife. Mothers would often have a close relationship with her daughter. People used to have children so they could send them out to work to earn money for the family. Sometimes parents thought that education just blocked this. Another reason why people used to have children was so they had someone to take care of them in old age. Factors that changed these relationships included the growth of the welfare state, which meant people no longer needed children to look after them in old age. Parents could no longer send children out to work at such a young age because of protective legislation, this meant that law including factory and mine acts stopped it. There was a growth of the meaning of childhood and they remained children for longer because of the state of education in 1870 meant you had to attend school. Children were given more attention by parents, media and toys invented a new childhood and children and parents spent more time together. Today the relationship is usually warmer and more caring than in the past. Children are seen as more important and taken a lot more seriously. There have been changing attitudes towards discipline and laws against hitting children in Scotland. It is now seen as wrong to hurt a child, if they do organisations (social services) get involved. There is more of an emphasis on freedom and children’s rights. Relationships are more children centred and because family sizes are smaller children get more attention. In 1976 a law was passed to say that the minimum age of leaving school was 16 and though a child can work before then the hours and law restricts times. This means that children are financially dependent on their families for long periods of time especially if they go on to further education. Children are fully dependent on their parents and this can sometimes bring stress and tension to the family. Not all relationships between child and parents have improved as sadly cruelty to children is still widespread and the National Society for the Prevention of Cruelty to Children (NSPCC) estimate that around 600 children are intentionally harmed by their parents each year.