Causes of Increased Corporate Social Responsibility

Causes of Increased Corporate Social Responsibility Abstract Aim The main aim of this research was to establish the extent to which the increased priority of CSR is in actuality a reflection of companies acting to meet the interests of society or simply a means for generating profits in a marketing oriented way. In this regard, the research sought to explore CSR behaviour in depth and in turn tried to establish companies rationales for CSR behaviour in the UK food retail industry. Methods A mixed methodology with both qualitative and quantitative methods of data collection and analysis were used in the research. Qualitative content analysis was used for analysing the contents of food retailers websites pertaining to CSR. Store Audits were conducted in order to identify the CSR practices and extent to which they are exercised by different food retailers. In depth formal interviews were conducted with key decision makers with the goal of obtaining information on CSR activities. Lastly, a questionnaire survey was used with the UK consumer population as the population of interest. Results The members of the UK Food Retail Industry showed that they have given paramount importance to CSR in order to somehow become a better neighbour to their customers, render them effective public services and at the same time contribute to the preservation and protection of the environment. The responses to the questions revealed a common rationale behind their CSR policies and ensured that the organisation established a good reputation amongst the members of the community, thereby enabling the latter to maintain a certain level of trust for the UK food retailers. Conclusion The study supported the fact highlighted by previous studies that companies have become more aware and mindful of their responsibilities, roles and rights towards the society. They were seen to have implemented activities, practices and guidelines in order to fulfill their legal, ethical, social and environmental roles and responsibilities towards stakeholders, employees, customers, and environment and society in general. However, it can also be realised that these policies contribute to the building of trust in the customers towards the organisations. Thus, as the trust is established, it is more likely that the customers will remain loyal to the organisation, thereby increasing their chances of generating profit. Chapter 1: Introduction For many years Corporate Social Responsibility (CSR) has been associated with related terms like business ethics, corporate performance, corporate accountability, corporate responsibility and stake holder involvement. In recent years CSR has grown into a well-known collective expression. The growth of CSR has been a result of organisations realising their responsibility toward their stake holders in the context of business scandals (e.g. Enron) and a growing concern for environmental changes (e.g. global warming). The European Union defines CSR as a concept whereby companies integrate social and environmental concerns in their business operations and in their interactions with their stakeholders on a voluntary basis (European Commission, 2002). According to Vernon and Mackenzie (2007), the question of whether companies should seek to do good by exercising CSR, rather than concentrate solely on wealth creation, is no longer interesting and in fact the focus today is on how well companies do good. Increasingly stake holders expect companies to take on public responsibility. Companies engage in CSR through diverse activities such as donating to charitable organisations (e.g. Ben and Jerrys), green activities (e.g. moves by major retailers to eliminate plastic bags and promote green bags) and by implementing environment friendly purchase and supply policies. A survey conducted by Research International, however, found that while CSR practices are commendable, they need to be viewed with caution as these activities are not sufficient in and of themselves (Social Funds, 2000). The scepticism about CSR activities is related to the growing trend for organisations to drift away from the hard issues and concentrate more on soft issues. The Research International survey revealed that despite ignoring crucial issues such as treatment of employees, and commitment to the local community, some companies portray themselves as socially responsible using charity and other CSR activities, which deal with soft issues (Social Funds, 2000). Sceptics also believe that CSR is often used purely as a marketing tool to improving business performance. In the context of CSR being rated as a priority by companies in the last few years (Cost Sector, 2009), this research aims to study the changing nature of CSR, with particular focus on an organisations motivation for engaging in socially responsible activities (whether it is a response to societys expectations or a strategic move by a company). By contributing to a deeper understanding of rationales, notions, risks and effects of CSR, the proposed research provides strategic insights on the subject. With findings based on both corporate and stake holder perspectives on the subject, this research aims to contribute to useful and interesting reading for both businesses and stake holders. The findings of this study are based on the UK food retail industry. Food retailers make a good context for study especially considering the several socially and environmentally responsible schemes that they are involved in and the significance of CSR asserted by industry standards. In this attempt Chapter Two provides the background and review of literature conducted in order to extensively analyse previous works published with regard to Corporate Social Responsibility and the manner by which it applies to the members of the UK food retail industry. Chapter Three discusses the different methods used in order to obtain data for the study to obtain relevant results. Chapter Four then presents the results obtained from the use of the different methodologies enumerated in the study. The results shall then be discussed in relation to the aim of the study in Chapter Five and conclusions would be provided by answering the research questions. Lastly in Chapter 6 we will give us an understanding of the scope and limitations of this study. Chapter 2: Background and Literature Review 2.1 Background of the study Societys preoccupation with the social responsibility of organisations has existed since at least the early 1930s and probably even before. Wells (2002) notes that it is perhaps the infamous Dodd-Berle correspondence contained within the Harvard Law Review Issue of 1931-32 that launched the debate on corporate social responsibility. The debate started when corporate law professor Adolf A. Berle Jr. published an article arguing for the imposition of legal control on management so that only their shareholders would benefit from their decisions (Berle, 1931). E.M. Dodd, another professor from Harvard, published an article that addressed the issue raised by Berle. He argues that besides focusing on the interests of the shareholders, managers must also take into consideration the concerns of the employees, consumers and the organisations stakeholders. Berle (1931) responded by saying that companies should â€Å"not abandon emphasis on the view that business corporations exist for the sol e purpose of making profits for their stockholders until such time as [one is] prepared to offer a clear and reasonably enforceable scheme of responsibilities to someone else† (Berle, 1932, p. 1365). Since the idea of corporate social responsibility has its roots in the legal community, several academic disciplines have followed the debate with little discussion occurring between and among them (Radin, 1999). More specifically, researchers in the field of business ethics have spent substantial effort in the past two decades to come up with a stakeholder theory that would eventually fall under corporate social responsibility, existing as a separate approach to management. The issue of corporate social responsibility was not discussed after the argument between Berle and Dodd. It resurfaced in the 1960s and the 1970s against the backdrop of the civil rights movement in America. This is due to the fact that the top agendas of politicians, public interest groups, individual citizens and corporations have been largely influenced by concerns about the environment, product safety, workplace health and safety, racial and sex discrimination, urban congestion, political corruption and technological advances. Apart from this, the increasing influence and power that organisations possessed during this period (this period being the 60s and 70s?) has eventually led to a widespread societal belief that large businesses have a duty towards ensuring the betterment of society (Banner, 1979). The power and influence of corporations, actual or perceived, and the impact of their economic, social and political actions on society in general, has led to a broad societal expectation that corporations be held accountable for their actions. Simply put, there is growing public sentiment that organisations must be responsible enough to weigh the impact of their decisions on the different parties involved. As a result, they must be able to eliminate, minimize or compensate for the harmful damages that they may inflict on society. The above mentioned justification is basically derived from a moral position that corporations are expected, and should, behave like any citizen in society. This expectation is also justified on the basis that corresponding responsibilities always accompany power. As Dodd (1932) asserts, â€Å"power over the lives of others tends to create on the part of those most worthy to exercise it a sense of responsibility.† Moreover, the increasing power of organisations has resulted in a societal expectation that corporations act proactively and at the same time, carry out a leadership role in order to provide solutions to problems that the world faces (CSR Survey, 2003). This means that given that organisations frequently have more resources than governments, they should give something back to the society. In the same manner, they are also called to allocate and offer some of their resources to carry out good works and help the less fortunate sectors of society. Overall, this CSR goal is justified as follows: initially, a societal need is identified. For instance, areas such as education, healthcare, low-income housing or the arts may require funding that cannot be generated privately or that government is unable to provide to enable these institutions to continue making goods or services available or even to exist. Second, corporations are identified as capable of filling the gap by providing either funds or infrastructure to address the need. In other words, an appeal to organisations is made because they frequently have the capacity, in accordance with their size and reach, to act as agents of â€Å"social progress† (Kahn, 1997). As repeatedly mentioned earlier, corporate social responsibility has been required of companies that have both, actual or perceived power and influence. This is why multinational corporations that operate parts of the globe where people fear the effects and consequences of Globalisation are expected to perform such duties. This, according to Zinkin (2004) is usually brought about by the fact that these corporations are usually seen as enemies rather than friends. Thus, to regain the trust and confidence of the people, the company must be able to make their social responsibility known as this is said to give them legitimacy to operate in a given country (Zinkins, 2004). 2.2 Literature Review In order to gain a better understanding of the concepts and principles of CSR, the review of literature is divided into the following sections: 1. Corporate Social Responsibility: Definitions and History, 2. Corporate Social Responsibility and the UK Food Retail Industry, and 3. Summary 2.2.1 Corporate Social Responsibility: Definitions and History Globalisation, the increasing influence of companies including small and medium enterprises, a change in the position and opinion of governments, and a paradigm shift in working with and appreciating the importance of building solid relations with stakeholders- are all factors that have contributed to changing the dynamics of the relationship between businesses and society. Businesses have always been mindful of their responsibilities towards society. The concept of companies sharing their resources and influence with other groups has been repeatedly spoken about for centuries (Bowe, 1953). Nowadays, companies have become more aware and mindful of their responsibilities, roles and rights towards the society. They are seen to have implemented activities, practices and guidelines in order to fulfill their legal, ethical, social and environmental responsibilities to stakeholders, which include shareholders, employees, customers, suppliers and the environment and society in general. These actions have been given many terms, including: (1) Corporate Responsibility or CR, (2) Corporate Social and Environmental Responsibility or CSER, (3) Corporate Citizenship, (4) Corporate Accountability, and lastly, (5) Socially Responsible Business (SRB) (Raynard Forstater, 2002). However, the most famous terminology would have to be Corporate Social Responsibility or CSR. CSR first began to be written about by academics in the 20th century. The term Corporate Social Responsibility and the modern view on CSR are largely attributed to Howard Bowen, who is considered by many scholars, especially Carroll, as the father of CSR. Bowen conceived CSR as an integral part of a larger vision of a better American society with a robust and socially responsible business sector. Before Bowen wrote his book in 1953, CSR was not a generally accepted practice among businesses in the United States. Carroll (1991) writes that in the early years, businesses believed that their only obligation was to their shareholders and their only function was the quest of financial improvement in order to provide the greatest financial return to their shareholders. The errors of this way of thinking soon became apparent. For one, businesses still had to work within laws set down by governments. In the 1960s, groups advocating social issues pushed for a more extensive concept of responsibilities for businesses. In the 1970s, various organisations in charge of the social issues pushed by the activist groups were created in the U.S. Some of these organisations were the Environmental Protection Agency (EPA), the Equal Employment Opportunity Commission (EEOC), the Occupational Safety and Health Administration (OSHA), and the Consumer Product Safety Commission (CPSC). These governmental organisations allowed the establishment of national public policy that now acknowledged the legality of environmen tal issues. The new policies forced businesses to re-examine their own strategies and to learn how to develop a balance between making a profit and the legal and ethical responsibilities placed on them by a widening range of stakeholders. For Bowen (1953), businesses become prominent in society because society needs the products and services provided by these companies. This grants businesses vital decision-making power in the way they affect the lives of many people. Therefore, for a balanced business-society relationship to continue, Bowen (1953) asks what responsibilities society can reasonably expect businessmen to assume. The answer to this question, Bowen states, is corporate social responsibility. He defines CSR as a social obligation that necessitates businessmen to engage in policies, formulate decisions, and implement actions that are considered desirable when connected with the objectives and values of society. He took a broad view when defining what business responsibilities include—responsiveness, stewardship, social audit, corporate citizenship and rudimentary stakeholder theory. Bowens concept of a mutual relationship between business and society is echoed by Porter and Kramer (2006), who point out that the value of CSR lies in the values companies share with societies they exist in. Businesses operate in social contexts and societies need the products and services that businesses provide, thus there is a mutual need for each entity. CSR, therefore, makes it possible to promote a collaborative relationship between business and society. Many have tried to create a definition of corporate social responsibility that encompasses its functions and the range of responsibilities it entails. One of the most comprehensive is that of the World Business Council for Sustainable Development (2007), which defines CSR as the long-lasting commitment that businesses create which compels them to behave in an ethical manner and to add to the development of the economy while helping improve the quality of life of their employees and their families in addition to the lives of those in the local communities and society in general. This definition is specific enough to imply the holistic and philanthropic maxim of CSR. It is also broad enough to include activities or programs that companies engage in that do not directly yield income but bring visible and long-term benefits to both the companies and the recipients of the programs and activities such as youth and partner communities. With this definition programs such as scholarships and funds for research, advocacy programs for the environment, and livelihood programs can be considered as CSR. One of the earliest authors on CSR, Carroll (1979) was the first to propose the four categories of ordered layers of CSR—economic, legal, ethical, and discretionary—when he wrote that the social responsibility of businesses includes the economic, legal, ethical, and discretionary expectations that society puts upon enterprises. Aupperle, Carroll, and Hatfield (1985) further defined these categories into: * Economic responsibilities showcase the principle that businesses have the primary responsibility to generate products and profits and fulfill the desires of their customers; * Legal responsibilities highlight the issue that economic responsibilities must be performed within the restriction of rules and regulations as mandated by the laws of the land; * Ethical responsibilities takes into consideration the codes, norms, and values that are not written into laws but are still followed implicitly by society; these responsibilities rise above the complexities of written laws and encompass activities that are vigorously carried out without any clear and defined statements made about them; * Discretionary or philanthropic responsibilities reflect the voluntary nature of actions that are not easy to establish and assess, but are still expected by society. These categories are still widely cited and frequently reproduced in management and CSR journals by researchers and authors on CSR. The reason for its lasting acknowledgement may be the simplicity of the model. Carrolls (1979) categories are logical and easy to understand. The author himself writes that these categories are merely guidelines or reminders that the motives or actions of businesses can be generally classified into any of the categories he presented. The arrangement and relative influence of each category was intended to imply the basic role each had in the progression of significance. When it first came out, Carrolls model reflected a point of view that was simultaneously retrospective and developmental. It was based on the assertion that historically businesses first emphasised only the economic aspects of their trade. The legal aspect came next, and the ethical and discretionary were only emphasised in recent years. Juholin (2004) suggests that companies practice corporate social responsibility (CSR) because of long-term profits that CSR brings to companies. Other reasons may also include the commitment of top management to the moral and ethical standards promoted by CSR, competitiveness of the market today, and the visionary skills of many business leaders that allows them to anticipate the needs of the future. Porter and Kramer (2006) agree that CSR provides long-term profits. The authors note that companies should practice CSR and integrate it in their core strategic plans to ensure long-term prosperity. This is because socially responsible activities can return goodwill for companies. On the other hand, activities that harm the environment or result in any disadvantage to stakeholders can only result in bad karma in the form of bad financial operation, low brand positioning, and, worse, a rift in the relationship between companies and their consumers and suppliers and even expensive litigations. Porter and Kramer (2006) write that corporations are not obligated to solve the problems of the world. They do not have resources to do this. But, a company that is well managed can have a greater impact than any other organisation or charity group when they do something good for society. CSR does not merely imply profitability for companies. Its results go beyond the costs or constraint of altruistic actions. CSR can be a source of market opportunity, improvement, and an edge over the competition (Porter Kramer, 2006). It also does not mean engaging in activities for the sake of doing what is socially required and expected of these companies based on legal and social laws, especially those on environmental issues. CSR implies taking action to go beyond these laws to minimize any harm towards and maximize benefits for all stakeholders in order to fulfill what society desires (Raynard Forstater, 2002). Warhurst (2001) identifies three major elements of CSR—product use, business practice, and distribution of profits. Product use entails the positive involvement of products from businesses that assist in the promotion of welfare and better quality of life for members of society. Business practice entails business governance that observes the rules and regulations and presents a high level of thrust towards welfare of the natural environment and equity for all generations and species. Distribution of profits entails equal distribution of profits across a varied range of sectors of society, with emphasis on local communities. Bowen (1953) also notes that CSR should not be seen as a primary solution to the many problems of society. CSR can only do so much, and it should only be seen by companies and society as a set of guidelines for businesses in the way they perform and carry on their operations within the context of a larger society and the many issues that abound within the social milieu that they operate in. A key concept of CSR is the idea of stakeholders. Stakeholders are all groups or individuals who have an impact on or are affected by the attainment of any organisations goals (Freeman, 1984). It can be said that stakeholders are any entity who have a big â€Å"stake† in what businesses do. The concept of stakeholders therefore goes beyond the shareholders, employees, and clients or customers of a company. It includes communities, public interest groups, social activist groups, environmental groups, and the media which, according to Freeman, author of the Stakeholder Theory, businesses are accountable to. Other researchers (Marcus, 1996; Munilla Miles, 2005) list specific stakeholders as: owners; customers; employees; local, regional and national communities; competitors; suppliers; social activists; public at large; creditors; non-government organisations (NGOs); and even the natural environment, which, although unable to state its opinions, has become a major stakeholder today because of the many laws promulgated to care for the Earth in a sustainable way. Hopkins (2003) writes that CSR primarily deals with ensuring that businesses treat stakeholders in an ethical or responsible way which means treating them in a manner considered suitable by members of any civilized society. The social context of this definition includes economic responsibility. Stakeholders can be both within businesses and outside it. This signifies the natural environment as a stakeholder. In a broader sense, the objective of social responsibility is to establish better and higher standards of living while maintaining the capability of businesses to make a profit. These two components of the objective of social responsibility are both done for the stakeholders within and outside companies. According to Freeman (1984) for successful transactions with stakeholders, businesses must accept the authority and procedures of various stakeholders. Stakeholders will thus have the freedom to communicate their concerns. Furthermore, to manage and develop a strong relationship with stakeholders, businesses must understand their concerns and develop programs that will address these concerns. Stakeholders have various ways to ensure that businesses fulfill societys expectations. Some may opt to organize rallies, some may opt for more peaceful negotiations, some may engage in joint activities such as seminars or tree-planting sessions or other awareness raising activities, and some may use the media to further disseminate their issues. For example, the environmental group Greenpeace printed leaflets and wrote articles against genetically modified food, which led some food manufacturing corporations to either stop production of certain products or to develop new, healthier items. Freeman (1984) points out that the term â€Å"stakeholder† first appeared in management literature in a 1963 international memorandum published by the Stanford Research Institute. The term then was strictly yet broadly defined as the peoples or groups who give their support to companies and without whom businesses would stop to surviving. The main idea in this initial context already shows a measure of the importance of stakeholders. In a way, this definition states that without the support of stakeholders, businesses would not be able to survive. Of course, the limitation of this definition lies in the fact that stakeholders here may mean only the groups that are influential for companies such as the shareholders or government groups or investors. Each business activity has a different group of stakeholders. This is because each individual in society is interested in and promotes a varied and widely different range of concerns (Freeman, 1984). Some are more interested in environmental issues, while others advocate employment benefits, and still others fight for education. One way to determine which stakeholder is relevant to which particular aspect of business is through the generation of a generic stakeholder map, which is a diagram of the various groups relevant to the whole organisation broken down into levels and subdivisions in order to divide big groups into small groups based on specific interests. Some experts, however, think that this mapping procedure does not encapsulate the complex linkages between businesses and the various individuals and groups in society. An approach of corporate social responsibility that centers on stakeholders emphasizes the strategic and effective management of relationships and promotion of what Freeman and McVea (2001) call shared interests. The stakeholder model also puts some emphasis on persuading businesses to rebuild or restore relationships with groups or organisations that they have been at odds with. A good stakeholder management program also involves open communication, negotiation, management, and motivation. The end result of all of these actions leads to the establishment of an attitude of partnership, mutual association and interdependence between businesses and stakeholders. All of these activities are held together by the values and ethical standards that businesses stand for. Freeman and McVea (2001) further emphasise that good stakeholder management promotes a business own company values. CSR does not mean catering to the interests of stakeholders while abandoning all other aspects of business. Rather it entails in-depth deliberations taking into account all factors of social expectations. A well-developed stakeholder management program also allows businesses to create approaches that can serve stakeholders even in the long run. Although some individuals may not be happy with short-term decisions and feel that their causes need more attention, a good stakeholder management program takes all things into considerations so that all stakeholders, not just a chosen few, continue to be firm supporters of businesses. Besides understanding stakeholders concerns, businesses must also look at the other components of CSR to determine the entire range of responsibilities that stakeholders expect them to embrace. When discussing and identifying these components of CSR, scholars and authors have been turning to the CSR pyramid presented by Carroll (1991). The CSR pyramid is arranged to follow the levels of Carrolls (1979) earlier work of the four categories of CSR. The arrangement is in accordance with the degrees of social expectations that have been connected with each category. It has been used to assess businesses performance in terms of quantity, quality, effectiveness, and efficiency in their implementation of CSR initiatives. Table 2.2.1 The Pyramid of Corporate Social Responsibility Be a Good Corporate Citizen Philanthropic Responsibility Contribute Resources to the community; Improve Quality of Life Be Ethical Ethical Responsibility Obligation to do what is right, just and fair; Avoid Harm Obey the Law Legal Responsibility Law is Societys codification of right and wrong; Play the Rules of the game Be Profitable Economic Responsibility The Foundation on which all the others rest (Source : Pyramid of Corporate Social Responsibility (Carroll, 1991, p. 39)) Obligations or responsibilities included in the pyramid have always existed in the business world. But the importance of philanthropic and ethical responsibilities has only received attention in recent years. Through this pyramid, Carroll (1991) hoped to show that a good CSR program can be broken down into well-defined components that make up a complete package. It can be seen as a framework for comprehending companies ever-evolving CSR activities. In addition, looking at each component can help leaders to distinguish and understand the various obligations of businesses that are in constant conflict with each other but which are mutually exclusive. Based on the expected activities for each level, economic responsibilities seem to be always in tension with the other responsibilities. Carroll (1991) also included the concept of stakeholders in this model, pointing out that taking their perspective into account would allow businesses to recognize the tension between all levels of the pyramid as realities of any organisation. This perspective can also allow businesses to see the pyramid as a united basis or framework of how firms will implement their decisions, actions, and programs. As can be seen, economic profit forms the foundation of the whole pyramid. Carroll (1991) acknowledges the basic fact that businesses were created historically as economic entities that are primarily concerned with making money and creating profit. Without this component, all other responsibilities become moot. Carroll states that the idea he was proposing was that CSR, to be acknowledged as a legitimate action for businesses, had to deal with the whole range of responsibilities these businesses had to answer for to society. Of course this would have to include the most basic responsibility—economic. The next level shows that businesses are obligated to follow the rules of law—various national and international laws—that socie Causes of Increased Corporate Social Responsibility Causes of Increased Corporate Social Responsibility Abstract Aim The main aim of this research was to establish the extent to which the increased priority of CSR is in actuality a reflection of companies acting to meet the interests of society or simply a means for generating profits in a marketing oriented way. In this regard, the research sought to explore CSR behaviour in depth and in turn tried to establish companies rationales for CSR behaviour in the UK food retail industry. Methods A mixed methodology with both qualitative and quantitative methods of data collection and analysis were used in the research. Qualitative content analysis was used for analysing the contents of food retailers websites pertaining to CSR. Store Audits were conducted in order to identify the CSR practices and extent to which they are exercised by different food retailers. In depth formal interviews were conducted with key decision makers with the goal of obtaining information on CSR activities. Lastly, a questionnaire survey was used with the UK consumer population as the population of interest. Results The members of the UK Food Retail Industry showed that they have given paramount importance to CSR in order to somehow become a better neighbour to their customers, render them effective public services and at the same time contribute to the preservation and protection of the environment. The responses to the questions revealed a common rationale behind their CSR policies and ensured that the organisation established a good reputation amongst the members of the community, thereby enabling the latter to maintain a certain level of trust for the UK food retailers. Conclusion The study supported the fact highlighted by previous studies that companies have become more aware and mindful of their responsibilities, roles and rights towards the society. They were seen to have implemented activities, practices and guidelines in order to fulfill their legal, ethical, social and environmental roles and responsibilities towards stakeholders, employees, customers, and environment and society in general. However, it can also be realised that these policies contribute to the building of trust in the customers towards the organisations. Thus, as the trust is established, it is more likely that the customers will remain loyal to the organisation, thereby increasing their chances of generating profit. Chapter 1: Introduction For many years Corporate Social Responsibility (CSR) has been associated with related terms like business ethics, corporate performance, corporate accountability, corporate responsibility and stake holder involvement. In recent years CSR has grown into a well-known collective expression. The growth of CSR has been a result of organisations realising their responsibility toward their stake holders in the context of business scandals (e.g. Enron) and a growing concern for environmental changes (e.g. global warming). The European Union defines CSR as a concept whereby companies integrate social and environmental concerns in their business operations and in their interactions with their stakeholders on a voluntary basis (European Commission, 2002). According to Vernon and Mackenzie (2007), the question of whether companies should seek to do good by exercising CSR, rather than concentrate solely on wealth creation, is no longer interesting and in fact the focus today is on how well companies do good. Increasingly stake holders expect companies to take on public responsibility. Companies engage in CSR through diverse activities such as donating to charitable organisations (e.g. Ben and Jerrys), green activities (e.g. moves by major retailers to eliminate plastic bags and promote green bags) and by implementing environment friendly purchase and supply policies. A survey conducted by Research International, however, found that while CSR practices are commendable, they need to be viewed with caution as these activities are not sufficient in and of themselves (Social Funds, 2000). The scepticism about CSR activities is related to the growing trend for organisations to drift away from the hard issues and concentrate more on soft issues. The Research International survey revealed that despite ignoring crucial issues such as treatment of employees, and commitment to the local community, some companies portray themselves as socially responsible using charity and other CSR activities, which deal with soft issues (Social Funds, 2000). Sceptics also believe that CSR is often used purely as a marketing tool to improving business performance. In the context of CSR being rated as a priority by companies in the last few years (Cost Sector, 2009), this research aims to study the changing nature of CSR, with particular focus on an organisations motivation for engaging in socially responsible activities (whether it is a response to societys expectations or a strategic move by a company). By contributing to a deeper understanding of rationales, notions, risks and effects of CSR, the proposed research provides strategic insights on the subject. With findings based on both corporate and stake holder perspectives on the subject, this research aims to contribute to useful and interesting reading for both businesses and stake holders. The findings of this study are based on the UK food retail industry. Food retailers make a good context for study especially considering the several socially and environmentally responsible schemes that they are involved in and the significance of CSR asserted by industry standards. In this attempt Chapter Two provides the background and review of literature conducted in order to extensively analyse previous works published with regard to Corporate Social Responsibility and the manner by which it applies to the members of the UK food retail industry. Chapter Three discusses the different methods used in order to obtain data for the study to obtain relevant results. Chapter Four then presents the results obtained from the use of the different methodologies enumerated in the study. The results shall then be discussed in relation to the aim of the study in Chapter Five and conclusions would be provided by answering the research questions. Lastly in Chapter 6 we will give us an understanding of the scope and limitations of this study. Chapter 2: Background and Literature Review 2.1 Background of the study Societys preoccupation with the social responsibility of organisations has existed since at least the early 1930s and probably even before. Wells (2002) notes that it is perhaps the infamous Dodd-Berle correspondence contained within the Harvard Law Review Issue of 1931-32 that launched the debate on corporate social responsibility. The debate started when corporate law professor Adolf A. Berle Jr. published an article arguing for the imposition of legal control on management so that only their shareholders would benefit from their decisions (Berle, 1931). E.M. Dodd, another professor from Harvard, published an article that addressed the issue raised by Berle. He argues that besides focusing on the interests of the shareholders, managers must also take into consideration the concerns of the employees, consumers and the organisations stakeholders. Berle (1931) responded by saying that companies should â€Å"not abandon emphasis on the view that business corporations exist for the sol e purpose of making profits for their stockholders until such time as [one is] prepared to offer a clear and reasonably enforceable scheme of responsibilities to someone else† (Berle, 1932, p. 1365). Since the idea of corporate social responsibility has its roots in the legal community, several academic disciplines have followed the debate with little discussion occurring between and among them (Radin, 1999). More specifically, researchers in the field of business ethics have spent substantial effort in the past two decades to come up with a stakeholder theory that would eventually fall under corporate social responsibility, existing as a separate approach to management. The issue of corporate social responsibility was not discussed after the argument between Berle and Dodd. It resurfaced in the 1960s and the 1970s against the backdrop of the civil rights movement in America. This is due to the fact that the top agendas of politicians, public interest groups, individual citizens and corporations have been largely influenced by concerns about the environment, product safety, workplace health and safety, racial and sex discrimination, urban congestion, political corruption and technological advances. Apart from this, the increasing influence and power that organisations possessed during this period (this period being the 60s and 70s?) has eventually led to a widespread societal belief that large businesses have a duty towards ensuring the betterment of society (Banner, 1979). The power and influence of corporations, actual or perceived, and the impact of their economic, social and political actions on society in general, has led to a broad societal expectation that corporations be held accountable for their actions. Simply put, there is growing public sentiment that organisations must be responsible enough to weigh the impact of their decisions on the different parties involved. As a result, they must be able to eliminate, minimize or compensate for the harmful damages that they may inflict on society. The above mentioned justification is basically derived from a moral position that corporations are expected, and should, behave like any citizen in society. This expectation is also justified on the basis that corresponding responsibilities always accompany power. As Dodd (1932) asserts, â€Å"power over the lives of others tends to create on the part of those most worthy to exercise it a sense of responsibility.† Moreover, the increasing power of organisations has resulted in a societal expectation that corporations act proactively and at the same time, carry out a leadership role in order to provide solutions to problems that the world faces (CSR Survey, 2003). This means that given that organisations frequently have more resources than governments, they should give something back to the society. In the same manner, they are also called to allocate and offer some of their resources to carry out good works and help the less fortunate sectors of society. Overall, this CSR goal is justified as follows: initially, a societal need is identified. For instance, areas such as education, healthcare, low-income housing or the arts may require funding that cannot be generated privately or that government is unable to provide to enable these institutions to continue making goods or services available or even to exist. Second, corporations are identified as capable of filling the gap by providing either funds or infrastructure to address the need. In other words, an appeal to organisations is made because they frequently have the capacity, in accordance with their size and reach, to act as agents of â€Å"social progress† (Kahn, 1997). As repeatedly mentioned earlier, corporate social responsibility has been required of companies that have both, actual or perceived power and influence. This is why multinational corporations that operate parts of the globe where people fear the effects and consequences of Globalisation are expected to perform such duties. This, according to Zinkin (2004) is usually brought about by the fact that these corporations are usually seen as enemies rather than friends. Thus, to regain the trust and confidence of the people, the company must be able to make their social responsibility known as this is said to give them legitimacy to operate in a given country (Zinkins, 2004). 2.2 Literature Review In order to gain a better understanding of the concepts and principles of CSR, the review of literature is divided into the following sections: 1. Corporate Social Responsibility: Definitions and History, 2. Corporate Social Responsibility and the UK Food Retail Industry, and 3. Summary 2.2.1 Corporate Social Responsibility: Definitions and History Globalisation, the increasing influence of companies including small and medium enterprises, a change in the position and opinion of governments, and a paradigm shift in working with and appreciating the importance of building solid relations with stakeholders- are all factors that have contributed to changing the dynamics of the relationship between businesses and society. Businesses have always been mindful of their responsibilities towards society. The concept of companies sharing their resources and influence with other groups has been repeatedly spoken about for centuries (Bowe, 1953). Nowadays, companies have become more aware and mindful of their responsibilities, roles and rights towards the society. They are seen to have implemented activities, practices and guidelines in order to fulfill their legal, ethical, social and environmental responsibilities to stakeholders, which include shareholders, employees, customers, suppliers and the environment and society in general. These actions have been given many terms, including: (1) Corporate Responsibility or CR, (2) Corporate Social and Environmental Responsibility or CSER, (3) Corporate Citizenship, (4) Corporate Accountability, and lastly, (5) Socially Responsible Business (SRB) (Raynard Forstater, 2002). However, the most famous terminology would have to be Corporate Social Responsibility or CSR. CSR first began to be written about by academics in the 20th century. The term Corporate Social Responsibility and the modern view on CSR are largely attributed to Howard Bowen, who is considered by many scholars, especially Carroll, as the father of CSR. Bowen conceived CSR as an integral part of a larger vision of a better American society with a robust and socially responsible business sector. Before Bowen wrote his book in 1953, CSR was not a generally accepted practice among businesses in the United States. Carroll (1991) writes that in the early years, businesses believed that their only obligation was to their shareholders and their only function was the quest of financial improvement in order to provide the greatest financial return to their shareholders. The errors of this way of thinking soon became apparent. For one, businesses still had to work within laws set down by governments. In the 1960s, groups advocating social issues pushed for a more extensive concept of responsibilities for businesses. In the 1970s, various organisations in charge of the social issues pushed by the activist groups were created in the U.S. Some of these organisations were the Environmental Protection Agency (EPA), the Equal Employment Opportunity Commission (EEOC), the Occupational Safety and Health Administration (OSHA), and the Consumer Product Safety Commission (CPSC). These governmental organisations allowed the establishment of national public policy that now acknowledged the legality of environmen tal issues. The new policies forced businesses to re-examine their own strategies and to learn how to develop a balance between making a profit and the legal and ethical responsibilities placed on them by a widening range of stakeholders. For Bowen (1953), businesses become prominent in society because society needs the products and services provided by these companies. This grants businesses vital decision-making power in the way they affect the lives of many people. Therefore, for a balanced business-society relationship to continue, Bowen (1953) asks what responsibilities society can reasonably expect businessmen to assume. The answer to this question, Bowen states, is corporate social responsibility. He defines CSR as a social obligation that necessitates businessmen to engage in policies, formulate decisions, and implement actions that are considered desirable when connected with the objectives and values of society. He took a broad view when defining what business responsibilities include—responsiveness, stewardship, social audit, corporate citizenship and rudimentary stakeholder theory. Bowens concept of a mutual relationship between business and society is echoed by Porter and Kramer (2006), who point out that the value of CSR lies in the values companies share with societies they exist in. Businesses operate in social contexts and societies need the products and services that businesses provide, thus there is a mutual need for each entity. CSR, therefore, makes it possible to promote a collaborative relationship between business and society. Many have tried to create a definition of corporate social responsibility that encompasses its functions and the range of responsibilities it entails. One of the most comprehensive is that of the World Business Council for Sustainable Development (2007), which defines CSR as the long-lasting commitment that businesses create which compels them to behave in an ethical manner and to add to the development of the economy while helping improve the quality of life of their employees and their families in addition to the lives of those in the local communities and society in general. This definition is specific enough to imply the holistic and philanthropic maxim of CSR. It is also broad enough to include activities or programs that companies engage in that do not directly yield income but bring visible and long-term benefits to both the companies and the recipients of the programs and activities such as youth and partner communities. With this definition programs such as scholarships and funds for research, advocacy programs for the environment, and livelihood programs can be considered as CSR. One of the earliest authors on CSR, Carroll (1979) was the first to propose the four categories of ordered layers of CSR—economic, legal, ethical, and discretionary—when he wrote that the social responsibility of businesses includes the economic, legal, ethical, and discretionary expectations that society puts upon enterprises. Aupperle, Carroll, and Hatfield (1985) further defined these categories into: * Economic responsibilities showcase the principle that businesses have the primary responsibility to generate products and profits and fulfill the desires of their customers; * Legal responsibilities highlight the issue that economic responsibilities must be performed within the restriction of rules and regulations as mandated by the laws of the land; * Ethical responsibilities takes into consideration the codes, norms, and values that are not written into laws but are still followed implicitly by society; these responsibilities rise above the complexities of written laws and encompass activities that are vigorously carried out without any clear and defined statements made about them; * Discretionary or philanthropic responsibilities reflect the voluntary nature of actions that are not easy to establish and assess, but are still expected by society. These categories are still widely cited and frequently reproduced in management and CSR journals by researchers and authors on CSR. The reason for its lasting acknowledgement may be the simplicity of the model. Carrolls (1979) categories are logical and easy to understand. The author himself writes that these categories are merely guidelines or reminders that the motives or actions of businesses can be generally classified into any of the categories he presented. The arrangement and relative influence of each category was intended to imply the basic role each had in the progression of significance. When it first came out, Carrolls model reflected a point of view that was simultaneously retrospective and developmental. It was based on the assertion that historically businesses first emphasised only the economic aspects of their trade. The legal aspect came next, and the ethical and discretionary were only emphasised in recent years. Juholin (2004) suggests that companies practice corporate social responsibility (CSR) because of long-term profits that CSR brings to companies. Other reasons may also include the commitment of top management to the moral and ethical standards promoted by CSR, competitiveness of the market today, and the visionary skills of many business leaders that allows them to anticipate the needs of the future. Porter and Kramer (2006) agree that CSR provides long-term profits. The authors note that companies should practice CSR and integrate it in their core strategic plans to ensure long-term prosperity. This is because socially responsible activities can return goodwill for companies. On the other hand, activities that harm the environment or result in any disadvantage to stakeholders can only result in bad karma in the form of bad financial operation, low brand positioning, and, worse, a rift in the relationship between companies and their consumers and suppliers and even expensive litigations. Porter and Kramer (2006) write that corporations are not obligated to solve the problems of the world. They do not have resources to do this. But, a company that is well managed can have a greater impact than any other organisation or charity group when they do something good for society. CSR does not merely imply profitability for companies. Its results go beyond the costs or constraint of altruistic actions. CSR can be a source of market opportunity, improvement, and an edge over the competition (Porter Kramer, 2006). It also does not mean engaging in activities for the sake of doing what is socially required and expected of these companies based on legal and social laws, especially those on environmental issues. CSR implies taking action to go beyond these laws to minimize any harm towards and maximize benefits for all stakeholders in order to fulfill what society desires (Raynard Forstater, 2002). Warhurst (2001) identifies three major elements of CSR—product use, business practice, and distribution of profits. Product use entails the positive involvement of products from businesses that assist in the promotion of welfare and better quality of life for members of society. Business practice entails business governance that observes the rules and regulations and presents a high level of thrust towards welfare of the natural environment and equity for all generations and species. Distribution of profits entails equal distribution of profits across a varied range of sectors of society, with emphasis on local communities. Bowen (1953) also notes that CSR should not be seen as a primary solution to the many problems of society. CSR can only do so much, and it should only be seen by companies and society as a set of guidelines for businesses in the way they perform and carry on their operations within the context of a larger society and the many issues that abound within the social milieu that they operate in. A key concept of CSR is the idea of stakeholders. Stakeholders are all groups or individuals who have an impact on or are affected by the attainment of any organisations goals (Freeman, 1984). It can be said that stakeholders are any entity who have a big â€Å"stake† in what businesses do. The concept of stakeholders therefore goes beyond the shareholders, employees, and clients or customers of a company. It includes communities, public interest groups, social activist groups, environmental groups, and the media which, according to Freeman, author of the Stakeholder Theory, businesses are accountable to. Other researchers (Marcus, 1996; Munilla Miles, 2005) list specific stakeholders as: owners; customers; employees; local, regional and national communities; competitors; suppliers; social activists; public at large; creditors; non-government organisations (NGOs); and even the natural environment, which, although unable to state its opinions, has become a major stakeholder today because of the many laws promulgated to care for the Earth in a sustainable way. Hopkins (2003) writes that CSR primarily deals with ensuring that businesses treat stakeholders in an ethical or responsible way which means treating them in a manner considered suitable by members of any civilized society. The social context of this definition includes economic responsibility. Stakeholders can be both within businesses and outside it. This signifies the natural environment as a stakeholder. In a broader sense, the objective of social responsibility is to establish better and higher standards of living while maintaining the capability of businesses to make a profit. These two components of the objective of social responsibility are both done for the stakeholders within and outside companies. According to Freeman (1984) for successful transactions with stakeholders, businesses must accept the authority and procedures of various stakeholders. Stakeholders will thus have the freedom to communicate their concerns. Furthermore, to manage and develop a strong relationship with stakeholders, businesses must understand their concerns and develop programs that will address these concerns. Stakeholders have various ways to ensure that businesses fulfill societys expectations. Some may opt to organize rallies, some may opt for more peaceful negotiations, some may engage in joint activities such as seminars or tree-planting sessions or other awareness raising activities, and some may use the media to further disseminate their issues. For example, the environmental group Greenpeace printed leaflets and wrote articles against genetically modified food, which led some food manufacturing corporations to either stop production of certain products or to develop new, healthier items. Freeman (1984) points out that the term â€Å"stakeholder† first appeared in management literature in a 1963 international memorandum published by the Stanford Research Institute. The term then was strictly yet broadly defined as the peoples or groups who give their support to companies and without whom businesses would stop to surviving. The main idea in this initial context already shows a measure of the importance of stakeholders. In a way, this definition states that without the support of stakeholders, businesses would not be able to survive. Of course, the limitation of this definition lies in the fact that stakeholders here may mean only the groups that are influential for companies such as the shareholders or government groups or investors. Each business activity has a different group of stakeholders. This is because each individual in society is interested in and promotes a varied and widely different range of concerns (Freeman, 1984). Some are more interested in environmental issues, while others advocate employment benefits, and still others fight for education. One way to determine which stakeholder is relevant to which particular aspect of business is through the generation of a generic stakeholder map, which is a diagram of the various groups relevant to the whole organisation broken down into levels and subdivisions in order to divide big groups into small groups based on specific interests. Some experts, however, think that this mapping procedure does not encapsulate the complex linkages between businesses and the various individuals and groups in society. An approach of corporate social responsibility that centers on stakeholders emphasizes the strategic and effective management of relationships and promotion of what Freeman and McVea (2001) call shared interests. The stakeholder model also puts some emphasis on persuading businesses to rebuild or restore relationships with groups or organisations that they have been at odds with. A good stakeholder management program also involves open communication, negotiation, management, and motivation. The end result of all of these actions leads to the establishment of an attitude of partnership, mutual association and interdependence between businesses and stakeholders. All of these activities are held together by the values and ethical standards that businesses stand for. Freeman and McVea (2001) further emphasise that good stakeholder management promotes a business own company values. CSR does not mean catering to the interests of stakeholders while abandoning all other aspects of business. Rather it entails in-depth deliberations taking into account all factors of social expectations. A well-developed stakeholder management program also allows businesses to create approaches that can serve stakeholders even in the long run. Although some individuals may not be happy with short-term decisions and feel that their causes need more attention, a good stakeholder management program takes all things into considerations so that all stakeholders, not just a chosen few, continue to be firm supporters of businesses. Besides understanding stakeholders concerns, businesses must also look at the other components of CSR to determine the entire range of responsibilities that stakeholders expect them to embrace. When discussing and identifying these components of CSR, scholars and authors have been turning to the CSR pyramid presented by Carroll (1991). The CSR pyramid is arranged to follow the levels of Carrolls (1979) earlier work of the four categories of CSR. The arrangement is in accordance with the degrees of social expectations that have been connected with each category. It has been used to assess businesses performance in terms of quantity, quality, effectiveness, and efficiency in their implementation of CSR initiatives. Table 2.2.1 The Pyramid of Corporate Social Responsibility Be a Good Corporate Citizen Philanthropic Responsibility Contribute Resources to the community; Improve Quality of Life Be Ethical Ethical Responsibility Obligation to do what is right, just and fair; Avoid Harm Obey the Law Legal Responsibility Law is Societys codification of right and wrong; Play the Rules of the game Be Profitable Economic Responsibility The Foundation on which all the others rest (Source : Pyramid of Corporate Social Responsibility (Carroll, 1991, p. 39)) Obligations or responsibilities included in the pyramid have always existed in the business world. But the importance of philanthropic and ethical responsibilities has only received attention in recent years. Through this pyramid, Carroll (1991) hoped to show that a good CSR program can be broken down into well-defined components that make up a complete package. It can be seen as a framework for comprehending companies ever-evolving CSR activities. In addition, looking at each component can help leaders to distinguish and understand the various obligations of businesses that are in constant conflict with each other but which are mutually exclusive. Based on the expected activities for each level, economic responsibilities seem to be always in tension with the other responsibilities. Carroll (1991) also included the concept of stakeholders in this model, pointing out that taking their perspective into account would allow businesses to recognize the tension between all levels of the pyramid as realities of any organisation. This perspective can also allow businesses to see the pyramid as a united basis or framework of how firms will implement their decisions, actions, and programs. As can be seen, economic profit forms the foundation of the whole pyramid. Carroll (1991) acknowledges the basic fact that businesses were created historically as economic entities that are primarily concerned with making money and creating profit. Without this component, all other responsibilities become moot. Carroll states that the idea he was proposing was that CSR, to be acknowledged as a legitimate action for businesses, had to deal with the whole range of responsibilities these businesses had to answer for to society. Of course this would have to include the most basic responsibility—economic. The next level shows that businesses are obligated to follow the rules of law—various national and international laws—that socie

Angels in America

If we were to imagine what destruction is like, how would anyone of us portray it? Would our portrayals be as catastrophic and devastating as the word means? It depends on the person who imagines it. Now, if we were to imagine destruction from a psychological perspective this may be entirely different for each person. Why this would be the case is probably because of the unique personalities that each one of us has. Some of us may not be able to bear the uncertainties that destruction could bring into the world, hence, fearing it. Others may just ignore the details of chaos and live on with their ignorant, static lives. Then, there is the remaining portion of us who know the bigger picture of destruction and are hopeful to change the world from the aftermath of it. In a similar perspective, these comparable portraits of characteristics correlate to one of the unique themes of Tony Kuskner’s play, â€Å"Angels in America†: identity. In this theme, the identities of the characters in the play symbolize emotions of ambivalence, the static views of the gay community, and the hope for change in the chaotic era of the 1980s American society. Kushner subtly conveys Harper’s character to represent the ambivalent emotions of the American society in the 1980s. As a character suffering from psychological problems, Harper’s personality is very complex. In one bizarre aspect of the play, she’s having an interesting conversation with one of her hallucinations, Mr. Lies, to discuss her constructive, yet imaginative, plans to live a new life in Antarctica. While in a counter-perceptive view, Harper feels uncertain and fearful to move out off anywhere because of the paranormal threats that she’s worry about. â€Å"A man with a knife† that she speaks of is one of those dangers that she is strangely concerned about (Millennium Approaches 24). The sort of ambivalence and fear that Harper’s identity carries in Kushner’s play somehow depicts the â€Å"apocalyptic anxiety† that is happening in the United States in the 1980s (Garner, Jr. 2). The â€Å"escalation† of this catastrophic concern is â€Å"reinforced by economic crisis, ecological disaster, overpopulation, the AIDS epidemic, and the fall of European communism† at the time (Garner, Jr. 2). In addition to all this build-up of chaotic events in the country, people begin to dread the nuclear annihilations that could potentially commence during the postwar moments of the Cold War. In order to draw out the people’s sense of fear and uncertainty over the destructive events in the 1980s, Kushner tries to convey it through Harper’s paranormal concern of the ozone layer. After she explains to herself how the ozone layer is â€Å"a kind of gift, from God†, Harper then says, â€Å"But everywhere, things are collapsing, lies surfacing, systems of defense giving away. . . . This is why, Joe, this is why I shouldn’t be left alone (Millennium Approaches 17)†. Her ambivalent concern on the total deconstruction of the world correlates to Americans’ â€Å"Cold War anxiety† on the possible nuclear threats in the 1980s (Garner, Jr. 3). By illustrating Harper’s complex identity in the play, Kushner is able to portray the types of ambivalent emotions (fear, terror, and uncertainty) that people felt in the destructive events of history at that time period. As imaginative and abstract as this drama is, Kushner portrays the stagnant identity of Roy Cohn in his play to figuratively allude the inert views of the gay community in the 80s society of America. In his playwright notes, Kushner briefly explains how he makes use of the real Roy Cohn’s attributions in history to develop his fictional Roy in his play. Based on what Roy has done in the past, his illegal maneuvers during the trial of Ethel Rosenberg make his overall identity cynical and egotistic. Ideally, Kushner effectively make use of these two traits in his version of Roy. In a similar perspective, the fictional Roy knows how to get his way in almost anything throughout the story because of his possession of â€Å"clout† in society (Millennium Approaches 45). He emphasizes his powerful stature by telling his doctor, â€Å"I can pick up this phone, punch fifteen numbers† and â€Å"in under five minutes†, he can reach the First Lady on the other end of the phone line (Millennium Approaches 45). In this scene, Roy reasons with Henry about his social â€Å"image† as a heterosexual lawyer in New York. If his original diagnosis of AIDS has caught news to the media, then Roy’s static identity will be destroyed. Yet, Kushner doesn’t convey this. Instead, Roy says, â€Å"AIDS is what homosexuals have. I have liver cancer† to convince Henry hat he must maintain his appealing status for the public (Millennium Approaches 46). Ideally, Roy has no intention to reveal his homosexual self, nor does he show any sympathy for gays. His biased statement, â€Å"Homosexuals are men who know nobody and who nobody knows. Who have zero clout. † intriguingly portrays his psychological denial of his true identity (Millennium Approaches 45). The selfish desire of social redemption that Roy is struggling to fulfill represents the â€Å"disturbing symptoms of the larger culture’s inauthentic response to suffering† that Kushner is trying to convey in his play (Omer-Shaman 11). Symbolically, Kushner illustrates Roy’s static identity of social redemption in order to depict the general public’s unchanging perspectives against the gay community in the 80s society of America. Interestingly, Prior’s enduring identity in Kushner’s play represent the hope for change in the American society at the time. Kushner makes Prior’s character very apparent and symbolic to his readers; he is a homosexual who is diagnosed with the AIDS at this particular time period – perhaps it’s a historical reference in Kushner’s part. At some parts of his play, Kushner descriptively portrays Prior’s bloody wounds and entrails of his tormenting disease to represent foreshadowing moments of â€Å"Christian redemption† in the latter story of the drama – Prior’s meetings with the Angels (Ogden 6). Similarly, as one critic depicts, the blood lesions that Prior suffers through creates a slight correlation to Christ â€Å"bleeding wounds† and pains from a biblical viewpoint (Ogden 6). How these religious connections tie in with Prior’s enduring personality starts by his own fantasy with the Angel in his apartment. Unlike Roy’s character, Prior openly says, â€Å"I can handle pressure, I am a gay man and I am used to pressure, to trouble, I am tough and strong,† as he courageously calms himself in the mist of the heavenly circumstances (Millennium Approaches 117). Ideally, this scene of the play does not only depict how brave Prior is, but also how strong and confident Prior is to reveal his true self. Furthermore, the fact that he says, â€Å"I am used to pressure†, depicts his enduring identity to overcome the social pressures he has as a homosexual. Similarly, Kushner conveys this familiar perspective of Prior’s in his last meeting with the Angel in heaven. In this scene, Prior rejects the Angel’s prophet of stasis in the final scenes of the drama. He tells the Angel, â€Å"We live past hope. If I can find hope anywhere, that’s it, that’s the best I can do†¦ Bless me anyway. I want more life. † to conclude his declination as he exits heaven (Perestroika 133). What Prior says to the Angel as he leaves heaven is ironic to what he has been through in the whole play. Despite how much he has suffered from his tragic life, Prior’s enduring soul still wants â€Å"more life† to essentially hope for better things to come in the world as it continues to spin forward (Perestroika 133). Remarkably, Kushner utilizes Prior’s enduring soul to symbolize the hope for change in America during the chaotic messes within 80s society. Although the character’s personalities portray an abstractive and imaginative perspective in the play, Kushner subtly make use of this unique aspect to correlate the realistic concepts conveyed in his play’s theme of identity. In general, the dialogues in play may sound a bit fantasized – even strange. Yet somehow, Kushner is able to connect his fictional characters’ lives in his play to the lives of the 1980s society of America. Because of this ironic and interesting comparison between fiction and reality, Kushner is able to express the real, dramatic emotions that are felt during that time in history. By capturing the historical events and moments of the 1980s, Kushner subtly reveals the sense of reality of his drama through the surreal identities of his characters.

Living With Adhd Bbc Documentary - 951 Words

For my paper, I chose the YouTube documentary â€Å"Living with ADHD BBC Documentary† produced by ADHD tips. I have never had much experience with Attention Deficit Hyperactivity Disorder. I worked in a daycare in high school and looking back, many of the students presented with the same symptoms as presented in this documentary. Children with Attention Deficit Hyperactivity Disorder need to be constantly watched and reprimanded accordingly. The running around of Liam is a huge safety concern for parents as well as anyone who is his caregiver. Liam’s mother has to redirect him multiple times throughout the documentary. Liam’s attention span is very short- just a minute or two on each activity. Honestly, it is kind of disheartening because he is at huge risk getting injured because he is always up and actively moving around without paying any attention to his surroundings. (â€Å"Living With ADHD,† 2013) Being a child suffering from Attention Deficit Hyperactivity Disorder (ADHD) is not an easy thing to overcome or to live with. Children who suffer from ADHD often also have dyslexia, which is just another obstacle to overcome. I understand where children with ADHD could also develop behavior defiance issues stemming from always being told what to do and how to do it. Just because a child has ADHD does not mean that you should take any creativity or a learning opportunities away from them. For the children that are old enough to understand the difference, Ritalin is a vital tool inShow MoreRelatedStatement of Purpose23848 Words   |  96 Pagesdifferent family compositions (e.g., single-parent households, two-parent households, and stepfamilies). The summer before my junior year in college and for the next three years, I was a part-time nanny for a 10-year-old girl who was diagnosed with ADHD. I did this on a full-time basis during the summers. This job gave me an understanding of th e effects of medication (Ritalin) on behavior. These experiences gave me a strong background in working with a diverse group of children. I also have an extensive

Activation Study Engage - 951 Words

Engage, Study and Activate can be used in different orders and it depends on what we want to accomplish .However, if we want students to learn effectively, these three moments should be present in lesson sequences in order to make a successful language teaching and learning. (The only limitation is time) The engage moment focus on trying to get students hooked involving their emotions and mind through games, music, discussions, anecdotes, dramatic stories .So somehow, students can feel related to the classroom material. For eg: If you’re going to do a lesson on travel language, you might start off by asking your students a few questions about where they went for their last holidays. Moreover, you can draw their attention by asking them to†¦show more content†¦3. Study: Teacher works with the student on the grammar and vocabulary which caused them trouble during the role-play. Compare their language for where they went wrong. Activate: Sometime later they debate about this issue trying to use everything they have learned. Patchwork lesson: It is presented as EAASASEA 1-engage activate: In the beginning the teacher will show somepictures of peoplewho se heatlhs have been affected by smoking.The students are shocked and comment on theses pictures.In this way they have engaged in this topic. Actiavte: the students make a role play between a doctor and a apatient.And the patient is suffering from cancer caused by drugs. Activate:with interest,the students look at the text’’On Drugs’’.They talk about their feelings about it. Study:The teacher explains new words about this topic in order to have a better understanding and their pronunciation. Activate: then they describe the people surrounding them who have caused disease by drugs Study: the teacher attracts the students’ attention on the adverbial clause of result used in the text:taking drugs is so dangerous. It was such a a dangerous drug that I nearly died .The use of so and such†¦that†¦. Engage:teacher asks questions:why do people smoke?where people can smoke and where cannot? Activate: Writing an essay aboutShow MoreRelatedEssay On Arginine Vasopressin1258 Words   |  6 Pagesnot mean that oxytocin is not related to prosocial behavior but perhaps a particular behavior measured by the study. After all, there is a lot to be learned about what influences the effect of neurobiochemicals like vasopressin and oxytocin on prosocial behavior. It is possible that vasopressin plays a role to promote prosocial behavior insofar that it plays a role in empathy activation. Thompson and colleagues found that nasal administration of AVP resulted in males perceiving faces as more unfriendlyRead MoreRacial Bias From The Console1273 Words   |  6 Pagesmembers as well as indirectly influence one’s behavior during social interaction (McConnell and Leibold). Although explicit racism brings negative stigmatization, most people possess unconscious bias favoring in-group members. In one study, white subjects showed higher activation in the amygdala, a region related to fear, when viewing African-American faces than white faces (Bosman). However, children do not display significant racial sensitivity for the same task until they reach adolescence, an age whereRead MoreQeeg Patterns708 Words   |  3 PagesQEEG patterns obtained while the patient engages in cognitive tasks reflect specific deficiencies in brain functioning. The article provides a theoretical and empirical base for QEEG interventions with TBI. Keywords EEG biofeedback
Traumatic brain injury
Cognitive rehabilitation
Activation QEEG
Memory rehabilitation
Cognitive challenge An estimated 5.3 million Americans currently have disabilities resulting from a traumatic brain injury. One study asserts that there are no clear uniqueRead MoreUse Of Psychology And Counseling Centre1467 Words   |  6 Pagesthan it is simply read. This includes comparing the memory for words that were created by the subjects themselves than those that were simply presented or read. This phenomenon was first studied by Slamecka and Graf (1978), their purpose for this study was to report a set of simple findings that aid in establishing the existence of the robust phenomenon of memory. Their work wasn’t inspired by any previous findings nor initiated by any extant theoretical issue. This research was carried out withRead MoreCritically Evaluate the role of Neural Structures in Subserving a Specific Psychological Function.1259 Words   |  6 Pageslater time (Squire, 1987). A memory is a network of neocortical neurons and the connections that link them. That network is formed by experience as a result of the concurrent activation of neuronal ensembles that represent diverse asp ects of the internal and external environment and of motor action. By this process of co-activation, those ensembles become the network’s constituents, the nodes of the network. Networks vary in size and constituent ensembles and can be modified by further experience. BecauseRead MoreExtracellular Vesimona Essay1353 Words   |  6 Pagesin the recruitment and activation of inflammatory cells in response to parenchymal cell injury in different disease models.26 30 31 EVs have been implicated as mediators of toxic lipid-induced intercellular signaling in several recent studies. One of the early reports of their role in an animal model of NASH was the observation that adoptive transfer of EVs isolated from the serum of high fat diet-fed mice into chow diet-fed mice results in immature myeloid cells activation and homing to the liverRead MoreDna And Sequence Of Dna Essay1609 Words   |  7 Pagesobserve DNA replication in yeast because it has a short generation time, its single celled, basic, easy to culture, and its tissue cells are 50 times that of eukaryotic cells, along with their neurons lacking the ability to divide. The formation and activation of DNA replication origins is composed of 3 steps. The pre recognition complex, where origin licensing can be seen during the G1 phase. Followed by the pre initiation complex formation that occurs during G1 and S phase transition. Replication precedesRead MoreBehavioral Therapy : A Man Named Mr. C1621 Words   |  7 PagesBehavioral Therapy Case Study Summary My group’s chosen case study focused on a man named Mr. C. Mr. C was suffering from posttraumatic stress disorder, anxiety and mood disorders, depression, anxiety, marital conflict and fetishism. He had attended psychotherapy for six years to treat his various symptoms, however none of the treatments helped him to overcome his fetishism. Mr. C’s fetishistic thoughts began after he was sexually assaulted during his childhood and adolescent years, but he didn’tRead MoreEffects of Listening To Music Essay1452 Words   |  6 Pagesclassical music, and that activity in the nuclear accumbens would correlate to activation in the hypothalamus and ventral tegmental area, which are responsible for autonomic processes and dopamine release respectively. The researchers analyzed both the functional and effective connectivity found in the fMRI results. Analyzing functional connectivity is a way to determine the associations and dependency of activation between spatially rem ote areas in the brain. Analyzing effective connectivityRead MoreThe Benefits of Strength Training1449 Words   |  6 Pagescontrol certain diseases while improving conditions associated with aging. Studies have shown that initial increases in strength seen in the beginning stages of strength training programs are largely due to neural factors, even though, the process responsible for muscle growth is evident in early weeks of training. Research shows that different types of neural adaptations like enhanced coordination and increased voluntary activation of major muscles are responsible for these early increases in strength